Returns & Exchanges

At CHROME, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into the original shipping box or a secure mailer of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off and Track

  Hand the package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.